Behavioral Courses

You influence others and others influence you almost everyday. Sometimes that is a good thing and other times it's not. In this course, you will learn what influence is and the different ways you can be influential. You will also learn how each employee can be influential at work.

Behavioral Courses

Transitioning from working in an office to working from home can be difficult, especially if it’s a sudden or unanticipated change. Learning how to do your job in a completely different environment can be a challenge, but there are steps you can take to help minimize frustration and transition smoothly into working from home. In this course, we will provide you with our best tips to help make the switch to working from home as easy as possible.

Behavioral Courses

Behavioral Courses

Everyone has biases, whether or not they’re aware of them. An unconscious bias is one which someone isn’t actively aware that they hold. Some biases are harmless, while others can have negative effects on us and those around us, especially in the workplace where we’re likely to encounter all kinds of different people. In these cases, learning to recognize and mitigate these biases will help ensure everyone is able to work together safely and effectively.

Behavioral Courses

Working from home for some people may have seemed like a dream come true, until they realized they still have other household duties to tend to while also trying to earn a paycheck.In Coping with Stress at Home, you’ll learn some strategies to help you balance your household obligations with your work requirements. You’ll learn some strategies to keep house and work obligations separate, such as when it’s time to stop work and give attention to your family and self care.

Behavioral Courses

Workplace conflict can quickly become damaging and disruptive to your entire office. Teaching your team how to deal with these conflicts in an efficient and respectful manner ensures work can run smoothly. The key to these team training solutions is demonstrating how to address these conflicts in a calm, unemotional manner. The course also highlights the method of finding collaborative opportunities. This allows all parties involved to resolve the conflict by working together.

Behavioral Courses

This module discusses the work involved in a project’s execution or the phase in which the project’s team spends the most effort. The module will cover the processes that are necessary to make sure that projects are completed without major issues.

Behavioral Courses

Written goals help keep organizations on a path to success. Therefore, every organization should have written goals that are part of their business plan if they want to succeed. Additionally, clearly stated goals help to give employees a vision of what the company is and where it wants to go. With a clear vision and objectives in mind, organizations are more likely to achieve success. As a part of KnowledgeCity's online business training platform, this course will help you create and manage your organizational goals.

Behavioral Courses

When it comes to strengthening your executive presence, your perspective of yourself may mean more than you know. Your self-perception can either launch or impede your career. In these lessons on how to Gain a New Perspective to Enhance Your Executive Presence, we’ll look at how our behaviors are influenced by our ideas. This course will help you build your confidence by changing your inner dialogue, visualizing your goals, and communicating your emotions more effectively.

Behavioral Courses

This course on Mitigating Bias in the Workplace teaches you how to identify and overcome bias in hiring and leading people, address systemic bias, respond to and recover from bias, and create a more diverse, equitable, and inclusive work environment.

Behavioral Courses

This online training course provides employee training solutions for managing workplace bullying. Disruptive behavior like this quickly becomes a distraction for all your employees, not just those directly involved. Furthermore, the presence of workplace bullying negatively affects team morale. This training program teaches how to effectively respond, investigate, and intervene in the event of bullying in the workplace.

Behavioral Courses

While many businesses have already had to make necessary changes to either halt operations or allow their employees to work from home during the coronavirus pandemic, more are now trying to navigate how to have their employees safely return to a "new normal." This course, designed for managers and supervisors, will aid you in developing a plan of action to make sure your company is prepared for employees returning to work.

Behavioral Courses

This course on Types of Bias teaches you how to identify biases you are aware of and those you are unaware of. We’ll help raise your awareness of in-group bias, self-serving bias, status quo bias, and many more.

Behavioral Courses

To develop cultural competency, it is also important to develop perceptual acuity and recognize how unconscious bias can lead to serious ramifications at work. In this module, Mercedes Naficy D'Angelo illustrates the importance of an open mind.

Behavioral Courses

This course will help you prepare for performance review meetings and ensure the evaluation is successful. You’ll learn about common problems and mistakes managers should avoid, elements for preparing a productive meeting, and ways in which managers and employees can benefit from performance review meetings.

Behavioral Courses

What does bullying look like in the workplace? In this module, you will discover how to distinguish workplace bullying from workplace harassment and understand why it happens in the first place. You will also learn how to respond to bullying behavior from a coworker, supervisor, or boss.

Behavioral Courses

This course will provide you with a set of tools to prepare and engage in negotiations using both technical and soft skills. You will learn the fundamental techniques that are essential to a successful negotiation. After taking this course, will be in a stronger position for negotiating deals in both your professional and personal life.

Behavioral Courses

Workplace conflict can quickly become damaging and disruptive to your entire office. Teaching your team how to deal with these conflicts in an efficient and respectful manner ensures work can run smoothly. The key to these team training solutions is demonstrating how to address these conflicts in a calm, unemotional manner. The course also highlights the method of finding collaborative opportunities. This allows all parties involved to resolve the conflict by working together.

Behavioral Courses

This course will help you maintain business relationships through regularly scheduled follow-ups. You’ll learn to build relationships across cultures. We’ll also discuss how to avoid mistakes while building relationships by recognizing your own limits.

Behavioral Courses

Worker fatigue cost businesses more than $130 billion per year. Feeling exhausted interferes with our ability to work effectively, not only reducing our productivity but putting us in danger. Fatigue increases the chances of workplace accidents and death. This course will show you how to prevent fatigue on the job.